GDPR Policy

At Novalighting, we are committed to protecting your personal data and complying with applicable regulations, including the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and protect your personal information.

1. Data Controller:
The data controller for your personal data is: Novalighting
Contact email: contact@novalighting-design.co.uk

2. Types of Data Collected:
We collect the following information:

  • Identification Data:  Name, surname, email address, phone number.

  • Delivery Data:  Delivery address.

  • Payment Data:  Information related to your payment method (processed through secure payment gateways).

  • Browsing Data:  Information about your use of our site (cookies, IP address, etc.).

3. Purposes of Processing:
Your personal data is recorded for the following purposes:

  • Processing and managing your orders.

  • Communication regarding the status of your orders.

  • Improving our services and your user experience.

  • Sending promotional offers and newsletters (if you have consented to this).

4. Legal Basis for Processing:
We process your personal data based on the following principles:

  • Execution of a contract (processing orders).

  • Consent (sending newsletters and promotional offers).

  • Legitimate interest (improving our services).

5. Retention Period:
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or to comply with our legal obligations.

6. User Rights:
In accordance with the GDPR, you have the following rights:

  • Right of access: You can request access to your personal data.

  • Right to rectification: You can request the correction of inaccurate data.

  • Right to erasure: You can request the deletion of your data under certain conditions.

  • Right to restriction of processing: You can request the limitation of the processing of your data.

  • Right to data portability: You can request to receive your data in a structured format.

  • Right to object: You can object to receiving commercial communications.

To exercise these rights, please contact us at the following address: contact@novalighting-design.co.uk

7. Data Security:
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.

8. Data Transfer:
As a user of the Shopify platform for operating our store , your personal information may be transferred, stored, and processed outside the European Economic Area (EEA), including in Canada and the United States. We ensure that these transfers are conducted securely and in compliance with applicable regulations (GDPR). To achieve this, we rely on recognized protective mechanisms, such as the adequacy decision regarding Canada or the European Commission's standard contractual clauses, to ensure an adequate level of protection for your personal data.

9. Cookies:
We use cookies to enhance your experience on our site. You can manage your cookie preferences in your browser settings.

10. Policy Changes:
We reserve the right to modify this policy at any time. Changes will be posted on this page.

11. Contact:

We respond to all inquiries within 24 hours.

Trade Name: Novalighting

Legal Form: Sole trader

Phone Number: +33 7 69 28 47 39

Email: contact@novalighting-design.co.uk

Physical Address: 60 rue François 1er 75008 Paris

Siren: 921 991 295

Siret: 921 991 295 000 38

NAF or APE Code: 4791A

Business Structure: Sole Proprietorship

Field of Activity: Online Sale of Various Products

Customer Service Hours: Monday to Friday from 8 AM to 6 PM, closed on Saturday, Sunday, and public holidays

Contact us https://novalighting-design.co.uk/pages/contact


FAQ https://novalighting-design.co.uk/pages/faq


Order Tracking https://novalighting.uk/pages/track-order